Namaste

Executive Assistant & Hospitality Professional

Pranaya Jagtap.

I keep the offices of CEOs and General Managers running smoothly — and make sure every guest, meeting and event feels effortless.

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Pranaya Jagtap, Executive Assistant & Hospitality Professional
15+years in hospitality & administration
6hotel and hospitality brands
4CEO & GM offices supported
5hotel systems used daily

About

I support CEOs, General Managers and senior leaders in luxury hotels — their calendars, meetings, travel, events and vendors — so they can focus on the business. Along the way I have run hotel operations, built SOPs and trained teams to deliver great service.

Explore

My story, in chapters.

  1. 2010Customer careAxis Bank
  2. 2013Executive Assistant to GMRadisson Blu, Nagpur
  3. 2019Assistant to GMTaj Exotica, Andamans
  4. 2021Operations ManagerWelcome Heritage, Pench
  5. 2024Executive Assistant to CEOCentre Point Hospitality

Centre Point Hospitality

Executive Assistant to the CEO · Nagpur

2024 — 2025
  • Managed the CEO's calendar, meetings and communications, and made daily office work smoother.
  • Supported marketing campaigns, social media and brand-building work.
  • Organised corporate events, client meetings and full travel plans.
  • Tracked project progress, prepared reports and supported key decisions.
  • Acted as the CEO's link with Heads of Departments (HODs), and tracked office and executive expenses.
Earlier roles

Executive Assistant to GM · The Leela, Gandhinagar

2023 – 2024 · Ran the GM's calendar, letters and office; arranged domestic and international travel, meetings and events; prepared reports, presentations and minutes with follow-ups; acted as the GM's link with Heads of Departments; supported budgets, expense tracking, vendors, buying and invoice checks.

Operations Manager · Welcome Heritage Jungle Home, Pench (MP)

Aug 2021 – Aug 2023 · Looked after front office, housekeeping, food & beverage and maintenance; set up SOPs and tracked KPIs; managed stock and buying while keeping costs down; hired, trained and led the team.

Assistant to the General Manager · Taj Exotica Resort & Spa, Andamans

2019 – 2021 · Provided executive and administrative support to the General Manager of a luxury island resort.

Guest History Supervisor · Trident, Hyderabad

2017 – 2019 · Supervised guest history and guest preference records to support personalised guest experiences.

Executive Assistant to the General Manager · Radisson Blu Hotel, Nagpur

2013 – 2017 · Supported the General Manager with calendar, correspondence and meeting coordination.

Front Office Executive / Admin & CRM · Talent Management

2011 – 2013

Admin Department / HR · Fuleco Group, Nagpur

2011

Customer Care Executive · Axis Bank Ltd, Nagpur

2010 · Wardha Road branch

Leadership support

A calm, organised office

Calendars, meetings, letters and follow-ups for CEOs and General Managers — so nothing slips and every day runs on time.

Events & travel

Every detail planned

Corporate events, client meetings, and domestic and international travel — planned end to end with close attention to detail.

Hotel operations

SOPs, KPIs and happy guests

Ran front office, housekeeping, food & beverage and maintenance at a heritage jungle resort, with clear SOPs and KPIs.

Cost & vendors

Smart spending

Budgets, vendor management, buying, stock and invoice checks — keeping costs in control and work running smoothly.

Brand & marketing

Helping the brand shine

Supported marketing campaigns, social media and brand-building work for the hotel group.

People & learning

Teams that serve well

Hired and trained teams, and helped run service-excellence workshops and leadership programmes.

BTEC Higher National Certificate (UK)

Aviation, Hospitality & Travel Management · Frankfinn Institute, Nagpur

2016 – 2019

Bachelor of Computer Applications (B.C.A.)

Dr. Ambedkar College · Nagpur University

2012

H.S.C.

Prerna Junior College · Maharashtra Board

2008

S.S.C.

St. Xavier's High School · CBSE

2006

Certifications

  • MS-CITMaharashtra State Certificate in Information Technology · 68%

Hotel systems

  • Opera · IDS · Staah · Hotelogix · AxisroomsHotel property, channel and booking systems

Where I've worked

Brands I've served.

From island resorts to city hotels — luxury hospitality, one leader's office at a time.

2024 – 2025 · Nagpur

Centre Point Hospitality

Executive Assistant to the CEO — office, events, travel, reports and brand support.

2023 – 2024 · Gandhinagar

The Leela

Executive Assistant to the GM — travel, meetings, events, budgets and vendors.

2021 – 2023 · Pench, MP

Welcome Heritage Jungle Home

Operations Manager — front office, housekeeping, F&B, maintenance and the team.

2019 – 2021 · Andamans

Taj Exotica Resort & Spa

Assistant to the General Manager at a luxury island resort.

2017 – 2019 · Hyderabad

Trident

Guest History Supervisor — keeping guest records and preferences right.

2013 – 2017 · Nagpur

Radisson Blu Hotel

Executive Assistant to the General Manager.

Skills

The toolkit.

Management

Planning the work, then making sure it gets done — on time and on budget.

  • C-suite support
  • Calendar & diary management
  • Meeting coordination
  • Minutes of meetings (MOM)
  • Travel management
  • Corporate event planning
  • Confidential correspondence
  • Reports & presentations
  • HOD liaison
  • Interdepartmental coordination
  • Vendor management
  • Budgeting & procurement
  • Expense tracking
  • Invoice reconciliation
  • Time management
  • Multitasking
  • Process optimisation

Let's talk.

Open to Executive Assistant and hospitality operations roles. Based in Nagpur, India.

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