Technology, Product & AI Professional

Prasidha Jagtap.

I connect business needs, technology and user experience — and ship enterprise products people use.

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100%on-time delivery, every year since 2023

1 lakh+app downloads

54K+active app users

6countries the app launched in

100%security audit findings fixed

98%stable app releases, zero critical bugs

About

I manage and take care of an enterprise HR app on iOS and Android — used by employees and managers from hire to retire — from an idea to a working release, across countries, teams and partners. I pair my technology knowledge with AI as a tool — to solve bigger problems and get more done.

Explore

My story, in chapters.

2018Airline operationsIndiGo Airlines
2020Customer experienceAmazon
2023Full-stack training → Technology Analyst TraineeCDAC Pune
2024Promoted to Assistant ManagerJun 2024
2026Product delivery & AINow — and growing

Seamex · Aditya Birla Group

Assistant Manager — Technology Analyst · HR Shared Services Centre, Navi Mumbai

Jun 2023 — Present

3+years as a Technology Analyst

5,000+users trained on the app

10+live demos run

Also part of the role

Data & integration: Secure data transfers and master-data mapping — 100% data consistency across systems.
Cost optimisation: Infrastructure and storage cost analysis with IT and the development partner.
Documentation: Business, functional and test documents and SOPs for every change.

Key highlights of work done on the app

Digital ID Card
Enterprise SSO sign-in
Account recovery (PIN reset)
PIN & biometric login
Multi-device login
Interactive notifications
Interactive banners
Team events & celebrations
Leave cancellation
Development plans
Employee surveys
Awards & nominations
Dark mode
Accessibility
Security & stability updates

Before technology

Associate · Amazon

Handled high volumes of customer calls and emails in a structured, service-driven process — sharpening issue resolution, clear communication and process discipline.

Officer – Security · IndiGo Airlines

Kept the aerodrome secure and supported flight and passenger safety under strict aviation procedures — building operational discipline, attention to detail and calm under pressure.

App feature · Rollout & training

Geo-fencing attendance

Supported the rollout of the app’s geo-fencing attendance feature and trained business teams to use it.

Global rollout

Taking the HR app to new countries

Managed the app's launch end to end in Canada, parts of the USA, Sweden, Thailand, Indonesia and China — with daily check-ins on risks and progress.

Private access for teams across 13+ regions.

Sign-in & security

A simpler, safer login experience

Enhanced the app’s authentication with enterprise single sign-on (SSO), refreshed the login screen, and improved account recovery and multi-device notifications.

15% fewer login issues.

Event app · Managed end to end

Group Awards App

Managed and handled the complete app for a group-wide awards programme in FY 2025‑26 — from solutioning and setup to running it live throughout the event, with on-ground support for attendees on iOS and Android.

1,060 downloads — 598 iOS, 462 Android.

Quality at scale

Releases people can trust

Tested every build, found the patterns behind repeat issues, and helped first-line support fix them faster.

12% faster fixes · 200+ issues solved, 98% answered on time.

Enablement

Helping people actually use the app

Wrote clear user guides and stakeholder documents, and standard templates for change requests and FAQs.

20% more feature use · 35% better audit readiness.

Prasidha Jagtap celebrating a LinkedIn follower milestone on the company page — **First milestone.** Celebrating a follower milestone on the company LinkedIn page I managed.

Prasidha Jagtap on site, training users on the HR app — **On the ground.** Training users on the HR app at a business unit’s site.

Prasidha Jagtap at the ServiceNow AI Summit — **Keeping up.** At the ServiceNow AI Summit, following how AI is changing enterprise technology.

PG Diploma in Advanced Computing (PG-DAC)

CDAC Pune · Full-stack development · 73%

2023

B.E. Electronics & Telecommunication Engineering

St. Vincent Pallotti College of Engineering and Technology, Nagpur · CGPA 7.09

2017

AI

Artificial Intelligence EssentialsUniversity of Pennsylvania · 2026
Advanced Prompt Engineering for EveryoneVanderbilt University · 2025
Prompt Engineering for ChatGPTVanderbilt University · 2022

Product & UX

Introduction to User Experience DesignGeorgia Institute of Technology · 2026
Business Analysis FundamentalsMicrosoft · 2026
Agile Project Management with Jira CloudLinkedIn · 2023
Business Analysis: Essential Tools and TechniquesLinkedIn · 2023

Data

Power BI: Dashboards for BeginnersLinkedIn · 2025
Excel Basics for Data AnalysisIBM · 2024
SQL (Basic)HackerRank · 2023
Learning PythonLinkedIn · 2022

Quality, security & customer

Internal Auditor – ISO 9001 (QMS)Certified 2024 · recertified 2026
Internal Auditor – ISO/IEC 27001 (ISMS)Certified 2024 · recertified 2026
Internal Auditor – ISO/IEC 27701 (PIMS)Certified 2024 · recertified 2026
Customer Relationship ManagementStarweaver · 2024

AI & my work

AI, put to work.

I don't just talk about AI — I use it to build, and I help teams find where it fits.

AI · Use cases

Find the right use case

I frame business problems as AI problems — like using classification, prediction and grouping to lift HR app adoption — and have worked on AI-powered development suggestions in the app.

AI · Methods

Prompts, RAG & models

Prompt engineering, in-context learning and retrieval-augmented generation. Multi-model AI with automatic fallback, and AI-assisted coding.

Generative AI
LLMs
OpenRouter

Built by me · Prototype → live feature

Geo-Tagging Attendance

A GPS attendance web app I designed and built — sign-in, shift start, live location and a summary, on any device. The working prototype for the live feature now being built into the HR app.

JavaScript
Supabase
Geolocation

Built by me · Working prototype

Seamless Dash

An endless-runner game that shows how play can drive app adoption — employee ID login, top-5 scores, power-ups, levels and trivia.

HTML5 Canvas
JavaScript
Analytics

Built with AI · Live

Word Vibe

A browser word game taken from idea to product — design, UI, database, security, testing and tuning.

Play Word Vibe

Built with AI · You're on it

This website

Designed and shipped with Claude Code — light and dark mode, search-ready, tested on phones, tablets and in-app browsers.

Skills

The toolkit.

Planning, tracking and shipping releases with partners — on time.

Project planning & tracking
Release management
International rollouts
Agile ways of working
Risk & dependency tracking
Vendor & stakeholder management

Let's talk.

Open to conversations on product ownership, product consulting, digital transformation and AI enablement. Based in Navi Mumbai, from Nagpur.

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